When you visit our website, you agree to accept the regulations mentioned under our privacy policy.
For all high-risk investments, AstraMarket often gathers all the sensitive information. Information like name, contact number, and shipping address are some of the data we collect, and we also take proper measures to protect them.
It’s important to stay well aware of the types of information obtained, such as the transaction history, identification documents, and financial details.
Occasionally, we might have to disclose your personal information with external sources during high-risk investments. We will ensure that it does not negatively impact data security and does not expose you to potential risks.
We request you review our privacy policy carefully to understand the information we utilize for marketing and various other purposes. Here, at AstraMarket, we do not sell, rent, or even share with unknown entities during high-risk investments.
We offer robust security measures that will surely safeguard your personal data against data breaches. We use 2-factor authentication, encryption protocols, and other types of security options to make sure your information is well-protected under our belt.
We know that identity theft is one of the biggest threats to all traders. To ensure your identity is secure and protected, we prevent all unauthorized access to your personal account on our site. For identity protection, we utilize strict verification methods and two-factor authentication to prevent such issues from taking place.
We mostly use emails to communicate with our users for all types of matters, which include newsletters, updates, and feedback. As one of the leading trading platforms in the market, AstraMarket will never use a different communication method to interact with you.
We will not send you messages or unsolicited emails to obtain sensitive data. If you experience such a situation, please contact us immediately.
There are certain risks due to the nature of internet-based trading, including the failure of hardware, software, and internet connection. Since we do not control internet providers, their equipment and technology, internet connection speed or reliability, configuration of your equipment or reliability of its connection, we cannot be responsible for communication failures, distortions, or delays when trading via the internet.
When following all the financial rules and regulations by adhering to all the laws, We also keep track of all our traders to ensure that they are performing their trading activities within the legal parameters and trust our commitment towards compliance.
AstraMarket is susceptible to all types of cyber threats like malware attacks, phishing, and hacking. We take the help of strong cybersecurity measures and practice proper security habits, such as enabling 2-factor authentication and utilizing unique passwords.
We can instantly resolve all kinds of reliability problems like slow execution times and server downtime to prevent monetary losses and missed trading possibilities. AstraMarket has a track record of reliability that enables us to reduce such risks.
Furthermore, transactional errors like delays in execution or wrong orders might take place on our platform. For such reasons, we request you review the trade confirmations properly and have a good understanding of the order execution method on our platform.
Our team of experts works hard to make sure that the trading software is free of glitches and bugs to prevent inaccurate information or erroneous trades. We perform regular updates and patches to address such problems. Please contact us if you encounter any kind of issue while utilizing our platform.
AstraMarket will not experience issues related to compatibility when running on various devices or operating systems. That way, our platform will not have a negative impact on the functionality of the trading software.
We request you check your device and whether or not it meets all the software requirements before using our platform. Also, remember to monitor all the compatibility updates effectively.
Our trading software contains all the crucial monetary data, and we take proper measures to prevent the loss of such data. We perform regular data backups and utilize safe storage options to mitigate the dangers of data loss. It’s our duty to make sure that you don’t lose your data due to technical failures or other issues.
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